Read more about the condition. Easy Driver Pro updates your Drivers , based on the scan, and matches to the latest most compatible versions. Using the tablet for a few months, it creates scratch on the surface, what can I do? Try to change usb port and reinstall driver some port on your PC may not regcognize it. The site requires authentification to verify that your copy of Windows is genuine. Easy Driver Pro will scan your computer for missing, corrupt, and outdated Drivers.

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If unsure, contact customer support for assistance.

The mouse was working fine, but the pen wouldn’t work at all. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.

Is the tablet compatible with Adobe Acrobat DC to create certificates with signatures using the tablet? Skip to main content. If the problem is the same, it should be a problem with the tablet or pen.

Did it re-establish the radio connection or something by doing that? When the pen is on the tablet, the blue light comes on. It is brand new, I bought it from Amazon, how do I get a replacement?

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. Microsoft Gold Certified Company Recognized for best-in-class capabilities mousepwn an ISV Independent Software Vendor Solvusoft tablrt recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development. Learn more – opens in a new window or tab. That is why the Pen Pressure functions are greyed out.


Maintaining updated Genius WizardPen 5×4 software prevents crashes and maximizes hardware and system performance.

News Blog Mouusepen Twitter Newsletter. Here’s a link to this great service Good luck! We have some problems with your product. You can’t post answers that contain an email address.

Solvusoft: Microsoft Gold Certified Company

Maintaining updated Genius Graphics Tablet software prevents crashes and maximizes hardware and system performance. If didn’t install genius driver the pen pressure were no function on drawing at photoshop or painter re installed it again. May not post to United States – Read item description or contact seller for postage options.

The tablet mouse cursor is shaking that I cannot move it. Easy Driver Pro performs a complete scan of your all of the devices in or attached to your computer. For additional information, see the Global Shipping Programme terms and conditions – opens in a new window or tab This amount includes applicable customs duties, taxes, brokerage and other fees. The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out.


Check the laptop if it can recognize the tablet or not and the driver is the latest version. But in Mac, how to find such a file?

The trick was to uninstall the old driver first. Found it here http: The Adobe CS4 Photoshop program is trial version miusepen, there is no need to type in the password license key when you install it, just click on Trial Option. When it is finished scanning it will automatically update them to the latest, most compatible version.

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Genius MousePen 5×4 drivers

This item will be sent through the Global Shipping Programme and includes international tracking. This is normal when using it.

If you want to install the drivers manually for free you can visit the device manufacturer’s website pem download the latest versions. My i pen stopped working today.