Contact your network administrator or refer to your wireless router software for the required network key and key index. Select another number, and then save your settings. Depending on your desktop model you can find it on the side, top, front or back of the computer. When visiting the HP website, look for a wireless driver first, and then the chipset if a wireless adapter driver is not available. How can this be resolved.

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Please enter a valid email address. Helpful 0 Not Helpful Flag. Resolve conflicts with wireless device controls.

Drivers may be in development so please check back at a later date or visit the product homepage.

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Laptops by Dan Ackerman 10 days ago. This page requires Javascript. If the wireless adapter you are using was purchased separately, consult the manufacturer’s web netwogk for the latest software. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.

Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two. It is not necessary to turn off the computer’s wireless network device during the testing to verify the router is set up with the correct name SSIDsecurity password, and network key.


Use one of the following sections to reinstall your wireless adapter. HP is compiling your results. Verify the status of the wireless network devices.

By default, the HP Wireless Assistant is configured to display a wireless connection on iconor wireless connection off icon in the Windows system tray. Desktops by Lori Grunin Nov 26, The max point reward for answering a question is If you want the computer to connect to the network automatically, on the Connection tab, select Connect when this network is in range.

Confirm that is a good connection to the network, as discussed above. The product information label contains your serial number and product number.

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Modify your browser’s settings to allow Javascript to execute. If it is connected to the wrong network, select Disconnect. Run the Windows diagnostic tool. Reinstalling the wireless network adapter driver Removing and reinstalling the wireless network adapter driver can clear registry values and reset configurations so that the driver can be properly setup and accessed by Windows.

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On the General tab, select the box nwtwork Show icon in notification area when connected and then click OK to accept the changes. When you have the detailed information, identify the specific type of connection problem by reading the connection description statements below. The detailed windows are: Modify your browser’s settings to allow Javascript to execute. Dec 27, HP Compaq nc Notebook. Select your operating system and version.


No Network Setup Connection Conditions. For instance, one driver may be turned on while the other is turned off. That’s among the best deals of the year.

Please try again shortly. Resetting the firmware settings on your router and re-establishing connections for all the devices that use the router is a good way to start over and fix many types of wireless related issues.

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Find your serial number by locating the product label. If you need more information, read the details for the software downloads that are available.