Please verify your product is powered on and connected, then try again in a few minutes. Javascript is disabled in this browser. In Power Save mode, the light might be off. Moves you one level up in the menu. A partial reset might remove all speed dials and other settings from the product memory. Presents the Photo menu for selecting options. We were unable to find any drivers for your product.

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Front and top view of the product.

Presents the Scan To menu for selecting a scan destination. Helps in viewing menus and messages.

HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

Load a page on the scanner glass. This page requires Javascript. Drivers may be in development so please check back at a later date or visit the product homepage.

Product has been exchanged: Europe, Middle East, Africa. If the issue persistscontinue to the next solution. We were unable to retrieve the list of drivers for your product. Select your desired ocficejet and a list of links will be sent by email. Modify your browser’s settings to allow Javascript to execute.


Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper. Presents the Copy menu for selecting options. Introduction This document describes the external parts of the HP Officejet J Series All-in-One, including front and top view, control panel, cax front view and back view. Service or replace your HP product if you completed all preceding steps.

If j66400 steps resolved the issueyou do not need to continue troubleshooting. Let HP identify any out-of-date or missing drivers and software. Try the following solutions in the order presented to resolve the issue.

Reload offjcejet original document print side up in the document feeder tray. See your browser’s documentation for specific instructions. Press the Power button to turn on the product. This page requires Javascript. Rear universal serial bus USB port.

HP Officejet J6400 All-in-One Printer series

See your browser’s documentation for specific instructions. Warranty removed from product: Remove the stack of paper from the document feeder tray.


The Virtual Agent is currently unavailable. When blinking, the attention light indicates the occurrence of an error that requires your attention. Remove selected files Download files. Please make a different selection, or visit the product homepage. When off, the device does not answer any incoming fax calls. How does HP install software and gather data? Learn more about HP’s privacy policy.

Any warranty support needed would be completed by the reseller that sold the product. Please wait while we process your request.