This drive has both a USB 2. If the drive is still missing after resetting power, continue to the next step. Would you please send the link to the compressed FH04 firmware. To reset the drive, fully turn off the computer by selecting Start and then Shut down from the power menu. Europe, Middle East, Africa. The “hp dvd movie writer dc”, or “hp dvd movie writer dc”, or “hp dvd movie writer dc” label is on the left side of faceplate.

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Reset the computer power Under certain writing conditions the drive might lose communication with Windows – even after restarting Windows.

Serial Number Vendor Specific: The “hp dvd writer dvdi” label is located at the lower left side. Then click the Software – Multimediaand Software – Solutions links and look for any available recording software updates, for example Roxio Creator software update.

Please try again shortly. Select Restart the computerand click Finish. This drive has a swoop design on the faceplate, starting at the left of the general status LED 1 and ending in the upper right corner.

Upper IDE cable connectors. Perhaps you should read the forum rules dcd cross posting double posting. If the drive name still does not appearreplace the cable, the drive, or have the computer serviced.


If you have added a new drive, use the disc burning software that came with the drive or use the native burning capabilities of Vista. If not thx for your help i really appreciate it.

Just ran the nero CD Speed. So now im guessing its a hardware problem, but if you have any ideas that might be usefull please let me know.

Replace the PxHelp20 registry value Unplug all non-essential external plug and play 400x, especially cameras. Sorry, I am not an authority on this. The tray mechanism incorporates a dust seal so that dust does not enter from the front bezel.

HP DVD WRITER 400C Firmware KH27 download

I have since uninstalled the elby programs but I still cannot burn cd’s. Confirm the deletion by clicking Yes. Gently remove both the data cable and the power cable from the back of the CD drive. If you are not happy with the location of this thread then please let me know where you would like it and I will move it there for you.

There is a general status LED 3. If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key. Go to the HP Software download page. Unfortunatly i dont have access to another computer to put it in.


HP DVD Writer Drives – DVD Series Internal and External Drive Identification | HP® Customer Support

Device installed successfully message. Drives in Device Manager. Clear the upper and lower registry filters Clear the registry filters for Device Manager error codes 1019313239 or 41 using the following steps:. This drive has one USB 2. This drive has a USB 2.

HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista)

As the wrong firmware might kill your drive, it is better to be more specific. This is only with DVDs. Find Solutions, ask questions, and share advice with other HP product owners. From what i have read the KH27 firmware tries to block downgrades and im wondering if there is a way around this. If the drive name appearsthe drive is recognized by the 400 and should also be recognized by Windows. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.